Botach Tactical Issues
Back in January, I let you know of a deal alert for M&P magazines at Botach Tactical. I ordered mine on January 6. It is now 4/19 and I haven’t received them. Nor anything other than an email saying they were on back order. When I ordered them, there was no indication they were out of stock.
Don’t use them if you’re in a hurry.
April 19th, 2011 at 11:52 am
https://www.saysuncle.com/2011/01/05/deal-alert-20/#comment-276037
April 19th, 2011 at 11:53 am
Hmm I rolled the dice with them as I’d seen some bad service reviews and they seemed like a Mall Ninja Shop.
Still it seems to be one of the only places I could buy my Colt Commander Cocked-and-locked blue gun.
Took the chance, got it inside of a week.
Sorry you’re having trouble. Have you called them?
http://www.weerdworld.com/2010/twins/
April 19th, 2011 at 12:24 pm
LA policegear is bad about keeping you up to date too. But a great company to deal with if you contact them.
April 19th, 2011 at 12:25 pm
I ordered 5 magazines about that same time and I finally got them about 3 weeks ago.
The LONG wait seems to be pretty typical from what I have read, but the prices are the best I have seen. My local gun store charges almost twice what Botach charges for M&P mags.
April 19th, 2011 at 12:39 pm
Ordered 4 same day I read your original post. They came two weeks ago. They have the crappy square-notch baseplate, but they were as noted much cheaper than any other place I’ve seen…we’ll see how they last
April 19th, 2011 at 12:53 pm
I had a similar issue a while back with Botac.
April 19th, 2011 at 12:56 pm
I ordered two Cold Steel folders and some other items on February 4th and received them about two weeks later. Have another order just sent in earlier today…we shall see (although they do have up that they are closed a few days for Passover right now.)
April 19th, 2011 at 12:58 pm
@Will: Had some issues with an order from LA Police Gear about two years ago but, as you said, they were VERY helpful when I talked to them.
April 19th, 2011 at 2:35 pm
Par for the course with them.
April 19th, 2011 at 4:32 pm
I ordered a dozen or so mags from them and got them in around a month. No complaints, really.
April 19th, 2011 at 5:33 pm
I ordered mine on Feb 3 and they are still backordered. However, if you check on most of the major shopping outlets, physical and digital, M&P magazines are non-existant. Either there is a run on them or S&W has production issues.
That said, I just bought 10 used ones from one of the forums. Cancelled my Botach order.
April 19th, 2011 at 6:40 pm
This is a “told you so” comment. Check the link that Phillip posted first and look for Dave. But their prices are so low! Yep. And that deal the Prince of Nigeria keeps emailing you about is pretty sweet too.
April 19th, 2011 at 6:40 pm
I had one order with them last spring that went through with no problem, so I used them again for a larger order during a Black Friday sale they were having. Never again! They shipped the two cheapest items, and the other three more expensive items all were backordered. No big deal, except they charged my credit card for the full amount.
I thought maybe they’d ship right out, but two months later they still didn’t ship. I left several emails, I called every customer service line, left several messages, but didn’t hear anything. Finally on my umpteenth attempt they called me back and cancelled my order. It took several more weeks for the 70.00 refund to show up.
Due to a mixup on their part they still owe me about 5 dollars, but I cut my losses and will never do business with them again.
After that whole fiasco I found the items on opticsplanet.com for a comparable price. I ordered them, but again they were backordered. However, opticsplanet didn’t charge my credit card, and in about a week they shipped them out.
April 19th, 2011 at 8:03 pm
I have ordered the Korean made glock magazines three separate times, asked for express mail and had them within a week every time. Odd, because I usually have the luck of the damned on things like this. I need to order a few more of the “Loughener style assault clips” for my BAG day acquisition.
April 19th, 2011 at 8:39 pm
This is not unusual for Botach:
http://www.actshooters.com/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic;f=14;t=000459
Quote:” ~50weeks later, and I finally have all my mags.”
April 19th, 2011 at 9:02 pm
I’d looked at Botach for some Ballistic plates. Spoke w a friend (in the industry) that I’ve known over 20 years. He said “No, No, NOOOOO! Do NOT order from them!!” … for ALL the above mentioned reasons.
April 19th, 2011 at 9:08 pm
Last year, I ordered some PMags from them. Four months later, I was still waiting. Due to that, & the wide variety of negative comments I’ve heard, I will never order anything else from them.
April 19th, 2011 at 10:11 pm
I have heard from way too many people who got screwed by that company to ever buy from them. Seems like they pretty much just treat your order as “optional”…
April 19th, 2011 at 10:11 pm
Back on a long lost “original” gun forum, I read the same about them. Just ordered from Bravo Company, fast email response, everything in stock and delivered via usps within a week. It will be tough for me to do business with anyone else but them. (I had good luck with Midway though).
Thankfully a lot of the newer places are getting that customer service matters in this country and the days of the old bullshitting gunshops are over. Insane ammo prices, no ‘tactical’ accessories, totally ignorant fudd employees- done with that. No refund policy on anything? Kiss my ass. I had this issue with high end climbing gear too, now I only buy from REI even if I have to special order.
April 20th, 2011 at 12:44 am
Another vote for NO to Botach. “We MIGHT ship it to ya” seems to be the order of the day. I had a shipment go missing from them to the carrier (UPS in that instance)first scan, & several weeks, numerous emails, chats, & calls with promise after promise to be called back from a manager (who, “coincidentally”, had the same name “Orly” I had chatted with a couple times & made those same promises, but with the excuse that she had “let someone log in under her name” when asked why no one contacted me back after promising they/she would) AFTER I was supposed to receive them, I was finally able to get my lost in transit handled with UPS & then weeks later for a refund, because of course, they take your money first. All that crap for a guide rod assembly. Sheesh.
April 20th, 2011 at 8:10 am
My experience has been similar: don’t order anything from them if you need it within a month or four.
April 20th, 2011 at 11:05 am
If you only order stuff they send ya in email, they tend to ship right quick.
If you order pretty much anything else, it’s a toss up.
Time is money. If you are willing to wait months for a deal, they are worth dealing with.
April 20th, 2011 at 9:37 pm
Been burned twice by Botach. Absolutely the worse.
April 23rd, 2011 at 2:49 am
Had actually placed an order just before this was posted on the 19th, it shipped in full today (22nd) including many clearance items. It only took that long because their shopping cart somehow didn’t get the size and color for a clothing item which was resolved quickly via e-mail.
I must be luckily ordering the items they HAVE!