Customer Service
I ordered a book from Amazon that was published by Two Plus Two. They publish poker and gambling books. Anyway, I get the book which is unread. After page four, it skips to page 37. Later in the book, I find pages 22 – 36. But pages 5 – 21 aren’t there. I send an email to the feedback link at their site and ask if I could get the missing pages and if this was a common problem.
In a couple of hours, I get a response telling me to send them the front cover and they’ll send me a new book. Excellent customer service!
March 29th, 2007 at 11:34 am
Which book?
March 29th, 2007 at 11:37 am
No Limit Hold Em Theory and Practice
I also have their Harrington on Hold Em series.
March 30th, 2007 at 1:27 am
Did you pay to see the river?